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Elevate Support & Marketing with Cozzix LiveChat

Automate your customers’ communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Save time, increase revenue, reduce support costs, and maximize productivity.

97,2 %

Succesfull Project

342 K

Joining Companies

13,873 +

Registered Customers

New

Monitoring is now available in Beta for Enterprise.

Automated Communication

The chatbot replies autonomously to visitors’ messages when it knows the right answer. When it can’t access the correct response, a human agent will reply and take control of the conversation.

Automated communication

Easy 30-second installation

Custom chatbot reply delay

Human-like conversations

Integration

Artificial Intelligence

Artificial Intelligence

Leverage advanced chatbots and AI tools powered by OpenAI and Google. Experience cutting-edge technology with our state-of-the-art platform.

Tickets

Tickets

Easily provide customer support by adding a ticketing system, complete with all chat features, to any webpage in just seconds.

WooCommerce

WooCommerce

Enhance sales, improve customer support, and deliver faster solutions by integrating WooCommerce with Support Board and Dialogflow chatbot.

WhatsApp

WhatsApp

Allow your users to connect with you via WhatsApp. Seamlessly read and respond to all messages sent to your WhatsApp Business account directly from Support Board.

Messenger

Messenger

Manage and reply to all messages from your Facebook pages in one place. Streamline your communication by handling everything directly within Support Board.

Slack

Slack

Engage with your users directly from Slack. Send and receive messages, share attachments, use emojis, and enjoy enhanced collaboration features.

Telegram

Telegram

Easily connect your Telegram bot to Support Board. Read and reply to all messages sent to your Telegram bot directly from Support Board.

Line

Line

Link your LINE chatbot to Support Board to manage conversations effortlessly. Read and respond to all messages sent by users to your LINE chatbot directly within Support Board.

Viber

Viber

Integrate your Viber chatbot with Support Board to streamline communication. Read and reply to all messages sent by users to your Viber chatbot directly in Support Board.

WeChat

WeChat

Easily manage and respond to all messages sent to your WeChat Official Account directly from Support Board. Keep your communication streamlined in one central place.

Zalo

Zalo

Read, organize, and reply to messages sent to your Zalo Official Account through Support Board. Simplify your communication by managing everything in one platform.

Perfex

Perfex

Synchronize your Perfex customers in real-time and enable them to connect with you via chat. Access profile details, proactively engage with customers, and more.

WHMCS

WHMCS

Synchronize your customers instantly, engage with them through chat, and enhance their experience with faster and more effective support.

Active eCommerce

Active eCommerce

Boost sales and facilitate real-time connections between sellers and customers by integrating Active eCommerce with Support Board.

Martfury

Martfury

Seamlessly connect with customers in real-time by integrating Martfury, Farmart, or Nest multivendor marketplaces with Support Board.

OpenCart

OpenCart

Enhance sales and establish real-time connections between sellers and customers by integrating OpenCart with Support Board.

Zendesk

Zendesk

Easily sync Zendesk customers with Support Board, view Zendesk tickets, or create new ones directly within Support Board without switching platforms.

Ultimate Membership Pro

Ultimate Membership Pro

Provide exclusive ticket and chat support for subscribers. Access member profile details, manage subscription information from the admin area, and more.

Armember

Armember

Easily train OpenAI with your website content and use Dialogflow to create custom questions and answers effortlessly.

Twitter

Twitter

Easily train OpenAI with your website content and use Dialogflow to create custom questions and answers effortlessly.

Human Takeover

At the end of the day, humans are always in control of our software. If the chatbot fails to answer, you can command control over a conversation. The chatbot only alerts agents when needed via various methods.

Multiple human take over methods

Notifications only when needed

User confirmations

Other options

Chatbot Training on the Fly

Improve the chatbot’s performance with every chat by adding new Q&A in real time. In a click, agents can teach both OpenAI and Dialogflow chatbots new answers. OpenAI will create variations of the question to enhance the chatbot.

OpenAI enhancment

Have your agents train the chatbot

Multilingual training

Multilingual Chatbots

Switch your chatbot’s language to match the user’s language, creating a multilingual experience. The chatbot can also translate messages into its language and reply in user’s language.

Real-time message translation

Language detection

More than 50 languages

Multilingual chatbots

Works with WhatsApp, Instagram and More

The chatbot can be seamlessly connected to all major messaging platforms like Facebook Messenger and WhatsApp, it also supports rich messages for all platforms.

WhatsApp

Instagram

Telegram

Messenger

Viber

More

Smart Questions and Answers

Easily add Q&A, enhance with OpenAI’s AI, provide answers from external sources and APIs in real-time, trigger actions and save user details on specific questions.

Provide answers from external sources

Actions on specific questions

Chatbot Flows

Create sequences of interactions between the user and the chatbot with the flows feature. The chatbot will guide the user through a series of questions and answers.

Collect user details

Send button lists

Send data via REST API

Set conditions

Create Chatbots using Your Data

Get a ChatGPT-inspired chatbot for your data! Simply upload your documents or provide a link to your website and watch the magic happen. Enhance its strength by pairing it with Dialogflow and Google AI.

Train the chatbot with website crawling, XML sitemap parsing, and document uploads

Enhance its strength with Dialogflow and Google

Create Chatbots with Dialogflow

Use Dialogflow to create chatbots for answering specific and common questions accurately, or for advanced Support Board tasks. Integrate it with OpenAI to handle questions that Dialogflow cannot.

Add custom questions and answers

Integrate it with OpenAI

Chatbot Actions

Give your chatbot the ability to perform actions on behalf of the user like sending an email, open an article, change the department, and more. For the full actions list click here.

More than 10 actions available

Allow the chatbot to act on behalf of the user

Rich Messages

The chatbot’s functionality is on par with that of a human agent! It can send attachments, media, rich messages, which are easy to create and insert into the chatbot’s message.

Rich messages as shortcode

Attachments and media

10+ rich message types

Ready-To-Use Dialogflow Templates

When creating a chatbot, taking the first step can be hard. To make it easier, Dialogflow provides a set of ready-to-use chatbot templates, each capable of replying to general questions.

More than 45 templates

Automatic replies to general questions

Knowledge Base

Give your chatbot superpowers with additional knowledge. The chatbot will use your Support Board articles, or Knowledge Base questions and answers automatically.

Dialogflow Knowledge Base

Google Assistant

Support Board articles

Analytics

Check missing user questions, track your total number of chatbot chats, view sentiment analysis and much more. Data is always at your fingertips and allows you to fine-tune your chatbot to improve it every day.

Vast set of reliable reports

Check missing user questions

Sentiment Analysis

Total number of chatbot chats

WooCommerce Integration

By combining the Dialogflow’s AI with the structured data of WooCommerce, the chatbot can read your WooCommerce shop contents and autonomously provide answers containing relevant information. Click the button for more details about this innovative feature.

Google Search and Spelling Correction

Give your chatbot the ability to search for answers on Google and your website via Google search and automatically correct misspelled user questions. It’s all automatic.

Chatbot replies from Google and your website

Correct misspelled user questions

Support for Dialogflow CX and ES

The chatbot replies autonomously to visitors’ messages when it knows the right answer. When it can’t access the correct response, a human agent will reply and take control of the conversation.

Positive feedback

Our Happy Customers

4.9 Rated

4.9/5

Management is the most important part of every business, and with the help of Cozzix CRM, our team is able to manage all projects and clients. Well-organized and easy to understand. The time tracking and client management are amazing because I know where I am with every client and their project. Big thumbs up to the Cozzix CRM team.

Andy James

@andyjames

5.0 Rated

5/5
From the initial consultation to the final result, an exceptional level of business professionalism.

Ned Barnett

@nedbarnet

4.8 Rated

4.8/5

I appreciate their attention to detail and the effort they put into making sure I was satisfied with my purchase.

I highly recommend Blucorp to anyone in the market for their services. Thank you for a great experience!

Henry Ballard

@henryblrd

4.9 Rated

4.9/5

They listened to my needs and provided valuable insights that helped bring my vision to life. I highly recommend Blucorp for anyone needing their services.

Their attention to detail & commitment to customer satisfaction is unmatched. Thank you for a job well done!

Shana Matthews

@shana.mtw

4.8 Rated

4.8/5
They complete projects on time and on budget, and their attention to detail is outstanding. I appreciate their open lines of communication.

Malcolm Miller

@mc.miller

5.0 Rated

5/5

I had the opportunity to work with Blucorp on a project recently and I was very impressed with their level of professionalism and expertise.

The team was knowledgeable, responsive and always went the extra mile to make sure I was satisfied with their service.

Lincoln Smith

@smlincoln

5.0 Rated

5/5
I enjoyed working with Blucorp and I must say, they really exceeded all my expectations.

Warwick Blake

@wrblake

4.9 Rated

4.9/5
I recently used the Services from Blucorp and am very pleased with my experience.

Tara Dean

@tara.dean

5.0 Rated

5/5

I have been a Blucorp customer for many years now and I can honestly say their level of service is unmatched.

Their commitment to customer satisfaction is evident in every interaction I have had with them.

Grace Osborne

@grace.or

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