Telegram​

Enhance communication with Telegram by integrating smart chat solutions. Manage conversations, automate responses, and provide seamless support directly through the platform.

Route Conversations ​

Automatically direct Telegram chats to the department of your choice.

Profile Synchronization ​

Add anyone who messages you to your Support Board, syncing their Telegram name and profile picture.

Manage Bots ​

Easily sync multiple Telegram bots and business accounts, assign them to departments, and more.

Interact via Support Board ​

Quickly receive and reply to messages sent to your Telegram bot or business account in Support Board. The integration includes support for documents, attachments, photos, videos, audios, and more.

Exchange messages seamlessly

Real-time bidirectional sync

Share attachments, media, and more

Link the Chatbot to Telegram ​

Incorporate OpenAI and Dialogflow chatbots into your Telegram bot to streamline communication on the platform. This integration offers the most cutting-edge features on the market, delivering unmatched functionality.

Equipped with Advanced Features ​

The following capabilities are also available for Telegram. Extra features like deactivating the chatbot outside business hours and providing a welcome message are included.

File Sharing ​

Enable seamless two-way sharing for GIFs, emojis, images, audio, video, or file attachments. Send multiple files effortlessly.

Language Translation ​

Automatically convert user messages to your agent's preferred language or translate them into the user's native language.

Language Detection ​

Identify the user's language instantly by analyzing their messages on Telegram.

Unified Chatbot ​

Link your chatbot to the Telegram bot and manage conversations across all communication channels efficiently.

Multi-Channel Support ​

Send and reply to Telegram messages, emails, and chats directly from the admin panel in Support Board.

Routing Features

Efficiently route Telegram conversations and messages to designated agents or departments for streamlined communication.