Zalo​

Enhance customer engagement on Zalo with Commnx Chatbot. Automate responses, manage messages, and deliver exceptional support seamlessly.

Assign Departments ​

Automatically directs Zalo conversations to the designated department of your choice.

User Synchronization ​

Any person who messages you will be synchronized to your Support Board, including their Zalo profile picture and name.

Notifications ​

Get email, SMS, and push notifications whenever new messages are received on Zalo.

Communicate in Support Board ​

Easily receive and reply to messages sent to your Zalo Official Account via Support Board. The integration includes support for attachments, documents, images, videos, audios, and more.

Send and reply to messages

Attachments, media, and more

Two-way real-time sync

Link Your Chatbot with Zalo ​

Integrate OpenAI and Dialogflow chatbots into your Zalo Official Account to streamline communication on the platform. Our integration offers cutting-edge features and functionality to enhance your Zalo experience.

Compatible with Advanced Features ​

These features are fully compatible with Zalo. Additional capabilities include the option to disable the chatbot during non-working hours and the ability to customize a welcome message.

File Sharing ​

Enable seamless two-way sharing for GIFs, emojis, images, audio, video, or file attachments. Send multiple files effortlessly.

Language Translation ​

Automatically convert user messages to your agent's preferred language or translate them into the user's native language.

Language Detection ​

Identify the user's language instantly by analyzing their messages on Telegram.

Unified Chatbot ​

Link your chatbot to the Telegram bot and manage conversations across all communication channels efficiently.

Multi-Channel Support ​

Send and reply to Telegram messages, emails, and chats directly from the admin panel in Support Board.

Routing Features ​

Efficiently route Telegram conversations and messages to designated agents or departments for streamlined communication.