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Tickets​

Streamline customer support with an intuitive ticketing system, enabling efficient issue tracking, management, and resolution for enhanced user satisfaction.

Ticket Management System

Access advanced AI-powered tools, including chatbots, message rewriting, spelling correction, smart replies, multilingual support, prompt editing, and more.

Chatbots, Slack, and Beyond ​

Experience the first ticketing system integrated with chatbots and Slack for more streamlined and effective customer support.

Exceptional UX ​

Designed with a user-focused approach, featuring a clean and minimal layout, responsive design, smooth animations, and RTL support.

Live Ticket Updates

Stay informed with real-time ticket updates.

Ticket Search

Effortlessly search and locate tickets in seconds.

Ticket Creation

Quickly generate new tickets with a single button.

Agent Information

Monitor typing status, online presence, and more.

Department

View and identify department labels.

More Details

Access attachments, articles, and additional information.

Quick and Easy Ticket Creation​

Your customers can create tickets in just seconds. No unnecessary features—just a clean and intuitive interface. Customize ticket forms with additional fields and built-in options like departments.

Priority and department fields

Simple and user-friendly design

Registration and Login​

Require customers to register or log in before submitting tickets, or allow open access to visitors. Customize forms with additional fields and include an optional privacy consent form for GDPR compliance.

Login and registration forms

Open access for visitors

Comprehensive Information​

Automatically present valuable details to your customers, including attachment lists, agent availability, typing status, and location with local time. Choose which information to display for a tailored experience.

Typing and availability status

Conversation attachment lists

Chat Configuration Support​

Most chat configurations are compatible with the ticketing system. Features include Slack, chatbots, timetables, notifications, sounds, articles, and more. Visit the Chatbot page for additional details.

Slack and Dialogflow integration

Notifications and messaging features

WooCommerce Integration

With WordPress synchronization, the ticketing system automatically recognizes logged-in customers. Additionally, you can add a WooCommerce item selector to the ticket form, enabling customers to link specific WooCommerce items to their tickets.

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Google ReCaptcha ​

Effectively block bots and safeguard your ticketing system from spam and misuse with Google ReCaptcha.

Unlimited Ticket Areas ​

Create multiple unique ticketing sections through the API, each with its own customized settings.

Email Notifications ​

Enable automatic email confirmations for new tickets or chat conversations.

Adaptive Layout ​

The widget dynamically adjusts its design and layout to fit various screen sizes and containers.

Quick and Simple Setup

Ready to deploy instantly—just add the script link or WordPress shortcode to get started.

Flexible Customization

Personalize the widget’s layout and features by selecting which elements to display or hide.