WeChat​

Seamlessly connect and engage with your customers on WeChat through advanced chatbot integration, ensuring efficient communication and enhanced user experiences.

Assign Departments

Automatically directs WeChat conversations to the appropriate department of your choice.

User Synchronization ​

Add anyone who sends you a message to your Support Board, complete with their WeChat profile picture and name.

Notifications

Get notified via email, SMS, or push alerts whenever you receive new messages on WeChat.

Communicate through Support Board ​

Quickly receive and respond to messages sent to your WeChat Official Account using Support Board. This integration supports various media formats, including attachments, documents, photos, videos, audio files, and more.

Send and reply to messages

Real-time two-way synchronization

Attachments, media, and more

Integrate the Chatbot with WeChat ​

Seamlessly connect OpenAI and Dialogflow chatbots to your WeChat Official Account and streamline communication on WeChat. Our solution offers the most advanced features on the market, delivering unmatched innovation and functionality.

Compatible with Advanced Features ​

The features listed are fully operational with WeChat. Extra functionalities include the ability to deactivate the chatbot outside of business hours and provide an automatic welcome message.

Media Attachments ​

Seamlessly exchange emojis and image files with full two-way support. Send multiple attachments simultaneously.

Automatic Translation ​

Automatically convert user messages into your agent's preferred language or translate them into the user's language for clear communication.

Detect Language ​

Identify the user's language instantly by analyzing their messages sent via WeChat.

Chatbot ​

Link your chatbot to your WeChat Official Account and centralize operations for all your channels in one bot.

Omni-Channel ​

Manage and respond to WeChat messages, emails, and chats efficiently from the Support Board admin area.

Support for Routing ​

WeChat conversations and messages can be routed to agents or departments effortlessly, enhancing message handling.