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Viber​

Seamlessly integrate your Viber account with Commnx to automate communication, enhance customer engagement, and deliver instant responses.

Assign Departments

Effortlessly route Viber conversations to the designated department of your preference.

User Synchronization

Automatically add anyone who messages you to your Support Board, including their Viber profile picture and name.

Notifications

Get notified via email, SMS, or push notifications whenever new messages are received on Viber.

Communicate in Support Board

Seamlessly receive and reply to messages sent to your Viber bot through Support Board. The integration includes support for attachments, documents, images, videos, audio files, and more.

Send and receive messages

Attachments, media, and more

Real-time two-way synchronization

Integrate the Chatbot with Viber

Incorporate OpenAI and Dialogflow chatbots into your Viber bot and streamline your communication on Viber effortlessly. Our integration offers the most advanced features in the market, ensuring unique and innovative solutions.

Compatible with Advanced Features ​

These features are also supported on Viber. Additional options include disabling the chatbot during non-working hours and a customizable welcome message.

Artificial Intelligence App
  • Rich Content Sharing
  • Take Over Conversations
  • Agent Feedback System
  • Message Follow-Ups
  • Offline Messaging
  • End Conversation Feature
  • Subscription Messaging
  • Multi-Language Support
  • Language Identification
  • Custom Actions

Media Attachments

Enjoy two-way support for GIFs, emojis, images, audio, video, and file attachments. Send multiple files in one go.

Automatic Translation ​

Automatically convert user messages into your agent’s preferred language or the user's language as needed.

Detect Language ​

Identify the user’s language in real-time by analyzing their messages sent through Viber.

Chatbot ​

Link the chatbot to your Viber bot and use one chatbot solution across multiple channels.

Omni-Channel

Manage and respond to Viber messages, emails, and chats from the Support Board admin area.

Support for Routing

Viber conversations and messages can be routed to the appropriate agent or department efficiently.

Buy for $39