More Features
Explore a wide range of advanced features designed to enhance user interactions, automate processes, and provide seamless integration with your business tools.
Android and iOS App
Transform your Android or iOS device into a powerful customer service hub. Chat with users seamlessly using our innovative progressive web app designed for both Android and iOS. It’s fast, reliable, and user-friendly.
Progressive Web Application
The Support Board administration area is a progressive web application that can be installed on both Windows and macOS. It functions just like any software on your computer or an app on your mobile device, ensuring seamless usability across platforms.
Seamless WordPress Sync
Integrate Support Board with WordPress to automatically sync your WordPress users and administrators. Agents can access the admin area directly without needing to log into WordPress.
Multilingual Support and RTL
Support Board offers complete multilingual functionality with RTL (Right-to-Left) support and translations in 41 languages. You can easily add custom translations to make your content accessible to a global audience. Automatic language detection is also available for seamless communication.
Privacy Consent and GDPR Compliance
Before initiating a chat, prompt users to review and agree to your terms of service, privacy policy, or GDPR requirements. Ensure compliance and reduce legal concerns with just a few simple steps.
Chat Design Customization
Personalize your chat interface to reflect your brand. Easily modify the layout, colors, and images with just one click. Need more control? Editing the CSS is simple. Your license supports full customization for a unique and branded chat experience.
White Label Customization
Tailor your chat design and layout to reflect your brand identity. Easily update colors and images with a single click. For advanced changes, editing the CSS is straightforward. Your license enables full customization to meet your specific branding needs.
Your Security, Our Priority
At Support Board, we prioritize security above all else. Our team collaborates with experts to conduct regular security audits and implements the latest technologies to safeguard your data while staying ahead of emerging threats.
Inline Panel and Full-Screen Chat
Transform your chat into an inline panel and position it anywhere on your website. Choose between a minimal layout, full-screen view, or a design that suits your preferences. Enjoy extensive customization options. This feature is compatible with the Tickets app.
Optimized for High Performance
Speed is essential! Support Board leverages WebSockets instead of AJAX and HTTP requests to minimize server load and enhance performance. We’ve fine-tuned resource-intensive tasks to ensure smooth operation on high-traffic websites and shared hosting with limited resources. The source code is ultra-compact for optimal efficiency.
- Fully asynchronous on both admin and front-end
- Resource-saving mode during chat inactivity
- Ideal for high-traffic websites
- Suitable for limited-resource hosting environments
- Ultra-compact and efficient source code
- The most lightweight plugin for WP Rocket read review
- Your data is never sold to third parties.
- Conversations, user details, and other information remain on your server.
- We do not access or view your data.
- Data sharing occurs only if you use specific apps see details.
- You maintain full ownership of your data.
- Robust privacy protection solutions.
Your Data, Your Control
In an age where data breaches are common and user privacy is often compromised, we stand apart. At Support Board, your data belongs to you. We have no access to your information, and everything is securely stored on your own server.
Department Selection
Allow users to select the appropriate department before starting a conversation. Assign specific departments to agents, ensuring they only handle conversations designated to them for streamlined communication.
Enhanced Features
Explore our extensive set of features, designed to provide the best experience. Stay tuned as even more features will be introduced in the future.
Newsletter Integration
- Pusher
- WordPress
- PHP
- Laravel
- CodeIgniter
- Joomla
- Drupal
- Magento
- Any PHP-based CMS
