WhatsApp​

Seamlessly integrate WhatsApp into your communication strategy. Enable real-time messaging, streamline interactions, and provide instant support to your customers directly through WhatsApp.

Assign Departments ​

Automatically direct WhatsApp conversations to designated departments based on each WhatsApp number.

Multiple WhatsApp Numbers ​

Handle messages from various WhatsApp numbers, ensuring seamless communication from multiple accounts.

User Synchronization ​

Integrate users who message you directly into your Support Board, complete with their WhatsApp profile picture and name.

Engage Seamlessly in Support Board ​

Quickly reply to and manage messages from your WhatsApp Business account within Support Board. Enjoy integration with attachments, photos, videos, emojis, and more for an enriched communication experience.

Exchange messages effortlessly

Real-time two-way synchronization

Support for attachments, emojis, and additional features

Streamline with WhatsApp Flows ​

Easily dispatch WhatsApp Flows instantly or via the chatbot. Collect user information using automated processes for registration, follow-ups, and subscriptions, all powered by Support Board.

Generate flows automatically

Customize and send flows

WhatsApp Shop ​

Share your WhatsApp Shop catalog or individual products with customers, enabling them to make purchases directly on WhatsApp. Support Board forwards WhatsApp order details to a designated URL you define.

Works seamlessly with Dialogflow

Integrated with WooCommerce

Templates and SMS Backup

Deliver WhatsApp Business templates and text message alerts beyond the 24-hour customer service limit. Ensure you never miss reconnecting with a WhatsApp Business client.

Link Your Chatbot with WhatsApp ​

Seamlessly integrate OpenAI and Dialogflow chatbots into your WhatsApp Business account to streamline your communication. Our integration sets the standard for innovation, offering the most advanced features in the market.

Compatible with Advanced Features ​

These features are also available for WhatsApp integration. Additional options include disabling the chatbot during off-hours and sending welcome messages.

WhatsApp Bulk Messaging ​

Effortlessly connect with limitless users in one click by sending bulk WhatsApp Template messages.

Multimedia Attachments​

Seamlessly exchange GIFs, emojis, images, audio, video, and file attachments. Share multiple files in a single conversation.

Audio Playback ​

Directly play WhatsApp audio files from the chat interface with a user-friendly built-in audio player.

Instant Language Translation ​

Automatically convert user messages into the agent's language or translate them into the user’s preferred language.

Language Identification ​

Quickly detect a user’s language in real-time by analyzing incoming messages.

Integrated Chatbot ​

Link your chatbot to WhatsApp Business and manage all channels with a single bot.

Routing Support ​

Enable efficient routing of WhatsApp conversations and messages with agent assignment and related functionalities.

Upcoming Features ​

Stay informed and regularly review our changelog for the latest updates as we roll out new features continuously.

The WooCommerce chatbot requires the Artificial Intelligence app.