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Twitter​

Enhance your customer engagement on Twitter with Commnx Chatbot. Effortlessly manage interactions, respond instantly, and deliver seamless support directly through your Twitter account.

Assign Departments ​

Automatically direct Telegram chats to the department of your choice.

User Synchronization ​

Messages received will automatically sync with your Support Board, capturing the sender's Twitter profile picture and username.

Notifications ​

Stay updated with real-time alerts via email, SMS, or push notifications whenever new Twitter messages arrive.

Engage in Support Board ​

Effortlessly receive and respond to messages sent to your Twitter account through Support Board. The integration accommodates attachments, files, photos, videos, audio, and more.

Send and reply to messages

Attachments, media, and more

Real-time two-way synchronization

Integrate Your Chatbot with Twitter ​

Seamlessly link your chatbot to Twitter and streamline communication within the platform. Our integration is among the most advanced in the industry, offering exclusive and innovative functionalities.

Fully Compatible with Advanced Features ​

The following features are also available for Twitter. Additional functionalities include the ability to disable the chatbot during off-hours and configure a customized welcome message.

  • Rich Content Sharing
  • Take Over Conversations
  • Agent Feedback System
  • Message Follow-Ups
  • Offline Messaging
  • End Conversation Feature
  • Subscription Messaging
  • Multi-Language Support
  • Language Identification
  • Custom Actions

Media Attachments ​

Enable two-way communication with support for GIFs, emojis, images, audio, video, and file attachments. Share multiple files in a single message.

Automatic Translation ​

Easily translate user messages into the preferred language of your agent or directly into the user's language of choice.

Language Detection ​

Identify the language of the user's message instantly by analyzing incoming Twitter messages in real time.

Chatbot Integration ​

Connect your chatbot to your Twitter account and manage all communications across multiple platforms with a single bot.

Omni-Channel Support

Reply to Twitter messages, emails, chats, and more from the Support Board admin interface, streamlining your communication channels.

Routing Support

Efficiently manage Twitter messages and conversations with agent routing and related organizational features.

Buy for $39
Starting in 2023, using this Twitter app will require a paid subscription to the Twitter API plan. Find more details about this requirement here.