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Slack​

Enhance team collaboration with seamless Slack integration. Streamline communication, manage tasks, and respond to messages efficiently, all within one platform.

Install Slack

Accessible for free on all platforms and devices.

Windows

Android

Mac

iOS

Web

Direct Communication in Slack ​

Interact with and reply to messages sent by Slack users in real-time. Modify or delete Slack messages later as needed.

Real-time bidirectional sync

Send and reply to messages

Formatting, Emojis, and Code Blocks ​

Take full advantage of the Slack Editor. Support Board is fully compatible with Slack’s message formatting, including bold and italic text. Emojis and code blocks are also supported.

Organized lists: ordered and bulleted

Share code blocks seamlessly

Team and User Synchronization ​

Synchronize agent and user information, such as names, surnames, and profile images, directly with Slack. Each agent can be assigned to a Slack teammate, allowing Support Board to identify if agents are online.

Synchronize user data seamlessly

Assign agents to Slack teammates

Collaborative Teammates and Shared Channels ​

Enable any number of teammates to use Slack simultaneously and respond to users. A shared Slack channel provides user details and a direct link to access the conversation channel.

Shared channel for teammates

Support multiple Slack teammates

Attachments and Media ​

Experience seamless two-way synchronization. Share and receive attachments or media files directly in Slack, all in real-time.

Autochannel Cleaning

Easily archive outdated channels with a single click. Archived channels are automatically restored whenever required.

Bot Messages in Slack

Synchronize entire conversations, including automated messages, Dialogflow bot interactions, and Rich Message replies.

Buy for $39