Active eCommerce

Seamlessly integrate your Active eCommerce platform with our chatbot to enhance customer interactions, automate queries, and boost sales efficiency.

97,2 %

Succesfull Project

342 K

Joining Companies

13,873 +

Registered Customers

Real-Time Customer Sync

Support Board instantly detects logged-in Active eCommerce customers, retrieves their details, and registers them on the platform. You can also import existing customers manually with a single click.

Synchronize Active eCommerce users

Effortlessly sync and manage Active eCommerce users with seamless integration

Enable login directly via chat

Allow users to log in seamlessly directly through chat

Smart Assistant

Save time and resources by letting the assistant handle repetitive tasks and answer frequently asked questions automatically.

User Login

Active eCommerce users can log in seamlessly via the chat or ticket area using their email and password.

Admin Import

Easily import staff and admin users into Support Board with a single click. Automatically assigns roles as agent or administrator.

Customer Store Insights

Access your customers’ details, such as order history and items in their cart, directly from the admin panel in real-time. Save time and enhance productivity with this tool, ensuring faster responses and streamlined operations.

View total customer lifetime spending

Check customer order history

See products in the customer's cart

Exclusive Chat for Sellers

Enable sellers to directly communicate with their customers. Sellers have access only to conversations initiated from their product pages. Sync sellers effortlessly with a single click for a quick and efficient setup.

Direct seller-customer interaction

Limited admin access for sellers

One-click seller import

Ready for Deployment

Display the chat automatically to all users or restrict it to logged-in users only. Ticket areas are secured by default.

Ticket Management

Enhance your store with a dedicated ticket area powered by the Tickets App. Simplify processes and save time effortlessly.

App Compatibility

Expand your support capabilities by integrating apps like Tickets or Slack to add advanced features and increase efficiency.

Previews and Examples

Explore the provided screenshots. The chat, admin interface, and ticketing system are consistent across the platform. You can access the admin demo here, or interact with the client chat on the bottom right corner of this page, or by clicking here.

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